SHIPPING AND CUSTOMS WHEN WILL MY ORDER BE PROCESSED?
All orders are handled and shipped from our warehouses in Barcelona, Palma and Madrid. Please allow additional time for your order to be processed during holidays and sales seasons. We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the date of the order and will be shipped the next day after the day of processing. Please note that we do not ship on weekends. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 5-7 business days for delivery in Spain and 10-15 business days for international orders (depending on location).
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax free in Euros, which means that you may need to pay the duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order reaches its final destination, and are determined by your local customs office. The payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country’s customs department. For more information on charges, please contact your local customs office.